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Broadband Accessibility Project Overview
In early 2022, Seminole County contracted with Magellan Advisors to conduct a county-wide assessment to determine residents' ability to access broadband services by identifying underserved or unserved areas. Magellan Advisors was also tasked to provide an action plan for the county to improve broadband connectivity.
The results of the assessment are provided below. The results of the assessment show that Seminole County’s market is well served for broadband with an estimated penetration rate of 99.85% as it relates to 100 Mbps Coverage. The Primary provider of these services is Charter Communications (Spectrum). After a significant analysis of Seminole County’s market, available mapping data, GIS analysis, and field surveying, our team has identified a set of Broadband Connectivity Projects on which the County should focus to address the needs of unserved residences.
Broadband Assessment Key Findings
- Base speeds are generally available countywide, but as you seek the higher speed services, the areas of coverage diminish greatly. Areas in Altamonte Springs, Casselberry, Longwood, and Geneva have one to no available providers providing a speed equal to or greater than 100/10 Mbps.
- Satellite and cable type or wireline connections are the most widely available options in Seminole County but services are not considered reliable nor cost-effective when considering today’s needs.
- Survey responses show that more than half of the citizens experience slowdowns and outages several times a month.
- There is a lack of competition in most neighborhoods throughout the County due to non-overlapping high-speed broadband offerings. Most residents have one high-speed option.
- There are plenty of electronic devices that are available to residents and students but they cannot be utilized or maximized due to the lack of connectivity in some homes.
- Nearly all low-income households can sign up for and take advantage of the FCC’s Affordable Connectivity Program (ACP) today to receive a $30 monthly discount on their Internet services via a federal subsidy — in some cases making Internet services free. Other device subsidies are also available through the ACP. Use the link below for more information and to apply for the discount.
Enroll in the Affordable Connectivity Program
Proposed Unserved Project Areas
Proposed Project Area Detail
| Project Area | Total Unserved Homes |
|---|---|
| Casselberry Winter Springs | 7 |
| Geneva North | 268 |
| Geneva South | 571 |
| West Sanford | 4 |
| East Sanford/Midway | 15 |
| Chuluota Meadows PL | 31 |
| Total | 896 |
Project Documents
- Broadband Feasibility Study, Deliverable 1: Review of the Current Environment
The second part of the survey measures the speed of your current internet connection. It is essential that this part of the survey is conducted on a computer or device in your home or office that is NOT on a cellular network. This lets us know if the speed available to you is fast enough for activities such as telemedicine visits, working from home, or entertainment options such as streaming movies and music. It also helps Seminole County determine where needs exist for the infrastructure necessary to expand high-speed service.
All information entered into this assessment is entirely private. Names are not associated with any data collected on this site. Ideally, the survey and the speed test should be taken from a residential connection to determine broadband internet availability in your area. If internet access is not available at home, please download a paper version of the survey and return it to the address shown on the survey.
The surveys and speed test have closed as of 5pm Friday, 4/29/22.
The first part of the Broadband Study survey is a questionnaire. Questions are based on responses to the following questions:
- We ask for your physical location so we can determine which type of services are available near where you live or have a business, and who existing service providers are in that area;
- We will ask whether your response is for a household or a business; and
- We also ask you whether you have internet access at the address you provided.
Some questions posed are dependent on responses to the above questions. For example, business-related questions will not be posed if reporting for a home address.
Instructions in the survey will guide you in the process.
The surveys and speed test have closed as of 5pm Friday, 4/29/22.
An open-text question allows participants to provide information about how you feel about your current broadband services (or lack thereof). This is an opportunity to express exactly how you feel about your ability to access quality broadband in your community.
To contact us:
Call 407-665-7219
Email broadbandproject@seminolecountyfl.gov
For comments or feedback regarding the Broadband Assessment, please fill out the Public Comment Form at the bottom of this page.